Effective Date: 8/29/2026
App Name: IELTS SpeakWrite Pro
Developer: Orb Digital
We may collect information you provide directly, including your account details, Writing and Speaking practice responses, uploaded audio, support messages, and any information you choose to include in those submissions. We may also collect limited usage, device, and diagnostic information to keep the service working reliably. If you purchase a subscription, payment processing is handled by our payment providers and we do not store your full card details.
We use your information to provide AI-powered feedback, personalise your practice experience, maintain your account, process subscriptions, respond to support requests, improve the product, and protect the service from misuse.
Your submitted responses, transcripts, and related practice content may be processed by trusted third-party AI and speech-service providers to generate feedback and scores. Please avoid including sensitive personal information in your practice responses unless it is necessary for your own use.
This app may use third-party providers for hosting, storage, analytics, payment processing, speech recognition, and AI analysis. Those providers may process data on our behalf according to their own terms and privacy practices.
We keep account, practice, and support data for as long as it is reasonably needed to operate the service, provide your history, meet legal obligations, resolve disputes, and enforce our terms. You can ask for deletion of your account data through our support channels, and we may retain limited records where required for billing, security, fraud prevention, or legal compliance.
Depending on where you live, you may have rights to access, correct, delete, or request a copy of your personal information. You may also manage certain account details from within the app and manage subscription changes through the billing tools provided with your plan.
Our service providers may store or process information in countries outside your own. By using the app, you understand that your information may be transferred to and processed in other jurisdictions where our providers operate.
IELTS is generally not recommended for anyone under the age of 16, and this app is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn that personal information from a child under 16 has been provided to us, we will take reasonable steps to delete it.
We may update this Privacy Policy from time to time. When we do, we will publish the updated version in the app and revise the effective date shown on the page.
For privacy questions, support requests, or data-related inquiries, please contact Orb Digital through the support options made available inside the app.